With many decades of experience operating at all levels of the FM world and in all sectors our team of consultants can develop bespoke training programmes to meet any  need.

Working with your management team we can create effective team development programmes, facilitate objective driven workshops and develop learning programmes for individuals or groups.

Many of the competencies required in Facilities Management are generic management skills that can be learned from a host of public training courses. However, by placing them in an FM context and using FM related exercises and examples we are able to greatly enhance the learniong experience for facilities practitioners.

We have access to a wealth of materials developed by our team including “off the shelf” courses in FM and Customer Service at strategic, managerial and practitioner levels.

Modules can be delivered as 1, 2 or 3 day courses in such subjects as:

Functional
An Introduction to FM
Building Maintenance for FM's
Catering & Vending for FM's
Cleaning for FM's
Contracts & Tenders for FM's
Customer Service Management
Environmental Management for FM's
FM for Contract Managers
FM for Contract Managers
FM Performance Improvement
FM's and the Working Environment
Health & Safety for FM's
Key Performance Indicators
M&E for FM's
Mailroom Management for FM's
Management Systems for FMs
Managing Moves & Relocations
Mobilising FM Contracts
Pest Prevention for FM's
Reception & Helpdesks for FM's
Reprographics for FM's
Security for FM's
Service Level Agreements
Service Management for FMs
Space Management for FMs
Sustainability for FMs
Waste Management for FM's


Business
Budget Management for FM's
Business & Organisation for FMs
Business Continuity
Commercial Skills for FMs
Customer Service Strategy
Developing FM Strategy
Financial Management for FM's
FM Benchmarking
FM Bid Management
FM Cost reduction
Intelligent Quoting for FM Contracts
Managing FM Contracts & Suppliers
Negotiation Skills for FM's
Outsourcing FM
Partnering in FM
Property Management for FM's
Promoting the FM service
Quality Management for FM's
Rightsourcing FM
Risk Management for FM's
Supply Chain Management for FM's
The Flexible Workplace


People
Career Development for FMs
Change Management for FMs
Communication Skills for FMs
Creativity & Innovation for FM
Customer Service Attitude
Effective Listening Skills for FMs
Interviewing Skills for FM's
Leadership for FMs
Motivation Skills for FM's
Networking Skills for FMs
People Management for FMs
Personal Effectiveness for FMs
Presentation skills for FMs
Relationship Management for FMs
Stress Management for FMs
Teambuilding for FMs
The FM as Coach
Time Management for FMs
Project Management for FMs